Můj Ajťák

One accountable team for your day-to-day IT.

A service package for companies that want modern collaboration tools, available support, a secure environment, application operations and data reporting under one roof.

View services

Service scope

First, we define the scope of everyday operations and the rules for critical incidents.

IT operations you can rely on

We take care of everyday IT operations, user support and the coordination of technical requests. You gain a stable IT foundation and more space to focus on your business.

We tailor the service to your company size, technologies and the criticality of individual systems.

What we take care of

User support and service desk: resolving everyday employee requests and issues
Microsoft 365, accounts and access: making sure people can access what they need
IT environment monitoring: continuous supervision of devices, servers and selected applications
IT vendor coordination: keeping communication and connected IT services aligned
Operational documentation: clear information about your IT environment and its configuration

IT support tailored to how you work

To make IT support fast and predictable, we agree on the following at the start:

SLA and communication channels
Priorities and critical incident handling
Responsibilities and escalation paths
Support scope outside normal business hours
Rules for changes, purchases and approvals

This means you know exactly what to expect, who handles what and how quickly.

What if you need something more?

We separate everyday IT operations from larger changes and projects. If you need a complete migration, a new implementation or custom development, we prepare a separate solution and quotation.

We apply the same transparency to hardware and licence purchases and to requests involving systems outside the agreed support scope.

Můj Ajťák

Service areas that keep company IT running.

Cybersecurity without the burden

Microsoft 365 team tools

We provide not only space and infrastructure for your data, but also Microsoft 365 administration. This service helps you collaborate, communicate and manage operations effectively with current Microsoft tools and applications.

For small and mid-sized companies that want modern collaboration tools and the confidence that everything works as expected.

What's included

Access to Outlook, Teams, Word, Excel and SharePoint
Work from anywhere
Always up-to-date software with the latest features
Reliable technical support

User IT support

Our IT Support team provides ongoing support for Czech and international customers within an agreed service scope. We focus on key technologies and keep IT systems running smoothly for smaller companies and larger organisations.

For companies where IT simply has to run without outages, whether they operate in accounting, transport or manufacturing.

What's included

Windows Server and Microsoft 365 administration
Company infrastructure supervision
Continuous critical-service monitoring
Phone support including an emergency line outside business hours

Cybersecurity without the burden

We take care of your company security from end to end. We secure endpoints, provide continuous system supervision, test vulnerabilities and train your team to respond to real threats. You can focus on your business while we take care of its protection.

For small and mid-sized companies that need professional security without building their own internal IT security team.

What's included

Supervision and monitoring of company devices
Identity, role, access and multifactor authentication management
Fast detection and remediation of vulnerabilities, malware or compromise
Practical employee training
Lower risk of human error
Clear reports and an individual approach
Help with security documentation and compliance requirements
Confidence that your data and infrastructure are protected

Data centre

Together with leading data centre providers on the Czech market, we deliver comprehensive hosting services that give your business a reliable operational foundation.

For companies that want their systems, applications and data to be secure and available anytime and anywhere, without investing in their own server equipment.

What's included

Complete administration and operation of company IT infrastructure
Application operation as a service, for example accounting apps like Pohoda or Premier, tax and legal
Reliable and available environment with monitoring and backup
Secure access to data from anywhere
Scalable setup tailored to company needs
Expert supervision and technical support

Business Intelligence

Reports for your business

Our Business Intelligence team specialises in turning data into practical, understandable outputs. From detailed business analysis of your sector to technical architecture design, we help unlock the full potential of your data.

Our services cover the full data analytics lifecycle, from strategy and data processing to clear visualisations tailored to your needs. In addition to analytics and reporting, we focus on process optimisation and automation of recurring tasks to increase efficiency and reduce operational load.

For companies that want to manage their business clearly and make decisions based on real data, not gut feeling.

What's included

Clear reports in Power BI, Tableau and Looker Studio
Data strategy and technical architecture
Visualisations tailored to your needs
Automation of routine tasks

Why eurodata CZ

Můj Ajťák is a reliable operations partner.

Local Ostrava team

This is not an anonymous helpdesk. The service is backed by the eurodata CZ team that understands company systems, operational data and everyday user work.

Backed by the eurodata AG group

Můj Ajťák builds on wider group experience with products, data services, secure operations and support for business customers.

Frequently asked questions

What companies ask most often.

Can Můj Ajťák replace internal IT?

It can fully replace internal IT or extend its existing capacity. We set the scope to your company size, systems and the activities you want to keep in-house.

Can you take over IT from our current provider?

Yes. First we map the environment, documentation, accounts, services and open issues. We then prepare a takeover plan and coordinate the handover of access and operational information.

What exactly is included in the regular service?

Typically user support, Microsoft 365, account and device management, infrastructure, hosting, security, monitoring and operational documentation. We tailor the exact scope to your environment and needs.

What does out-of-hours support mean?

Within the agreed scope, we provide monitoring and an emergency line for critical situations. Standard requests follow the agreed SLA so the service stays predictable.

Do you also handle security and documentation?

Yes. The scope can include device and system supervision, vulnerability discovery, employee training, security reports and help with documentation and regulatory requirements. Your company retains ownership of its data.

Do we get a regular overview, or only answers to tickets?

The cooperation can include a regular operational report. It covers requests, incidents, licences, security risks, availability and specific recommendations for the next period.

How do we know what belongs in everyday support and what is handled separately?

We define that boundary during service takeover. Everyday support covers operational requests and incidents. Migrations, new implementations, major changes and hardware purchases are approved and quoted separately.

What happens when the cooperation ends?

We prepare a controlled handover of documentation, data, access and operational information to your company or a new provider. This keeps the change from disrupting everyday operations.

First step

One accountable team for your day-to-day IT.

First, we define the scope of everyday operations and the rules for critical incidents.

IT operations you can rely on

What we take care of

IT support tailored to how you work

What if you need something more?

Service areas that keep company IT running.

Microsoft 365 team tools

User IT support

Cybersecurity without the burden

Data centre

Reports for your business

Microsoft 365 team tools

What's included

User IT support

What's included

Cybersecurity without the burden

What's included

Data centre

What's included

Reports for your business

What's included

Můj Ajťák is a reliable operations partner.

Local Ostrava team

Backed by the eurodata AG group

What companies ask most often.

What could work better in your IT?